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Hi, Thank you for your question and welcome. My name is ***** ***** I will assist you. When they sent you the first statement - did they say it was a full and final settlement? Kind regards AJ
Hi, Thank you. I think you would have strong grounds to refuse paying this. You would have an equitable defense known as estoppel - meaning that they should barred from claiming the money on the basis that they made a statement to you, that you could rely on, and they are now changing their position so as to cause you detriment. I would write back to them and deny any liability, say your statement was in full and final settlement and this is their mistake to shoulder.
If they still pursue you, you could do the following:
- Write to them and say you consider the demands for money harassment under S.40 of the Administration of Justice Act 1970;
- Given the seriousness of this error you will report them to the Financial Conduct Authority
If they sue you, you will have to defend the claim as I have outlined above. Kind regards AJ