Hello my name is ***** ***** I will help you.Is your second builder registered for VAT?Alex
If they are registered for VAT then you are ok.
If they are not registered for VAT then you are not entitled to keep that element. That element of VAT would need to be returned to your insurers.
You cant claim for something (VAT) which you are not entitled to do so.
Can I clarify anything for you about this today please?Alex
You are only entitled to VAT if your new builder is VAT registered.
In short that is it. You have received VAT element, so if the new builder is not registered for VAT you are not entitled to keep that.
Does that clarify? Alex
Then you need to return £480.
This is the overcharged VAT amount.
Yes I realise that. You only have to repay the VAT element of the overpayment.
No you can't because you accepted them. You could have gotten a number of quotes for the work to be done.If you are speaking in relation to the invoice then yes you can challenge this under the Consumer Credit Act 2015 by arguing they are unfair.Does that clarify? Alex
Yes you can argue its unfair under the above Act.
Can I clarify anything else for you? Alex
If I could invite you to rate my answer before you go today please, otherwise the site does not credit me for the time spent with you today. Thanks and good luck. Alex
Assuming its directly related you can ask follow ups for free. I am in Court so I may not respond straight away.
If he did work and you instructed then yes.
But if you have paid for that element of work - then no
Does that clarify?
Separate if you have paid for it already.
It says they retain 10% of the awarded sum plus VAT of the total sum. That is clause 5
Yes, that is what I said. You cant pay a fee twice for the same thing. That would be a 'windfall'
Great. All the best.