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Hello Frank my name is ***** ***** I will help you with this.
How many payments have you made please?Alex
So how many payments out of how many? Number of rather than value?
How many payments are left?
Was it an agreement regulated by the Consumer Credit Act?
Ok - they will need to apply to the Court for return of the car.
At Court you can ask to repay the arrears over the remaining term.
If the Judge accepts this you get to keep the car and not make the huge £12k payment.
So wait until they apply to Court for return then seek an order that collection is suspended, pending these payments.Can I clarify anything for you about this today please?Alex
Yes you would be notified. They can ONLY take the car with a Court order.
But there would be a hearing and you would know.
Does that clarify? Alex