Do you have a name and address for this person?
Is it aimed at you personally or a limited company?
Have you tried to get Facebook to take the page down?
What is the background to the campaign?
I assume you have a name and address.
With regard to everything that is aimed at you personally, go to the police. This is harassment.
The police can give a harassment warning that if this conduct continues, the culprit will be prosecuted.
You can also make an application to court both in respect of you personally and also the company, for an injunction to undertake not to put any more up, to make her take these posts down, compensation for defamation and loss of business, an apology, the costs of making the application to court including solicitors costs.
I would start by getting a solicitor to write a letter threatening all of the above if these posts are not removed within the next 48 hours. On the third day, you can make the injunction application and if the solicitor attaches a certificate of urgency, you could have a court order within a day or so. It is imperative that the solicitor threatens the action before actually rushing off to court otherwise you may not recover the legal costs.
One final word of warning, told the solicitor not to start exchanging copious correspondence. It will be a waste of money. Just one letter and then the court application.
Can I clarify anything else for you?
Please rate the service positive. It is an important part of the process by which experts get paid. It does not cost you anything but helps us greatly.
In the United Kingdom, no one can be compelled to use a solicitor so there is no problem writing the letter before action yourself. You can go through the whole court litigation process yourself.
The reason I suggested using a solicitor wasn’t necessarily for the any resultant litigation but to avoid the need for protracted legal proceedings or indeed legal proceedings at all, if the initial letter was robust and threatening enough, she may just take the posts down.
It is identity fraud but she hasn’t gained any financial advantage from it so it’s unlikely the police would be interested. By all means refer it to them as part of the harassment issue also.
I can’t write this letter as a solicitor for you, I can only write the letter coming from you. It will have more weight coming from a local solicitor although if you want to send your own letter in the short term, I can give you the wording for you to put on your own letterhead. I will submit premium services proposal for you.
I apologise for the delay.
I have been offline all day. I will email you now with contact details and you will have letter in 30 minutes
You have the letter now
I have answered by email