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Hello, my name is***** am a qualified lawyer and I will be assisting you with your question today. I am afraid the bank is entirely correct in the response they have given you. You may already have some information about the company but the bank cannot tell you if what you have is the same as what they have, neither can the release information that you do not hold about them. I understand your reasons for wanting to ask this information but there are very strict data protection rules about what the bank can do with personal information held about its clients. Therefore you due diligence must be carried out via other means, such as researching the company’s credibility in other ways.
I'm sorry if this is not necessarily the answer you were hoping for, however I do have a duty to be honest and explain the law as it actually stands. This does mean delivering bad news from time to time. I hope you understand and would be happy to provide any further clarification if needed. If you are still satisfied with the level of service you have received I would be grateful if you could please take a second to leave a positive rating by selecting 3, 4 or 5 starts at the top of the page. Thank you