Hi, Thank you for your question and welcome. My name is ***** ***** I will assist you. I would recommend you write back to them as follows:
(i) Say that amigo are blatantly abusing their bargaining power and taking advantage of this situation;
(ii) Say that both yourself and the borrower have unforeseen health issues, and the borrower has made an entirely reasonable proposal to continuing servicing the loan;
(iii) Say that their harassment of your is possibly criminal under S.40 of the Administration of Justice Act 1970;
(iv) Say that if they do not come a reasonable agreement with the borrower and stop making wild accusations about the veracity and integrity of your situation you will either (A) report them to the FCA and their regulator and (B) Possibly complain to the local or national press about the poor treatment you have received.
Ultimately you signed the guarantee, and while you have been upfront about your circumstance, they are not obliged to accept any deals. They do however have to treat you fairly and therefore you need to engage them in such a way as to put pressure on them to reconsider your situation.I look forward to hearing from you. Kind regards AJ