Hello, my name is***** am a qualified lawyer and it is my pleasure to assist you with your question today.
What period does the bill cover?
OK thank you, ***** ***** it with me. I am in court for the rest of today so will prepare my advice in a while and get back to you at the earliest opportunity. There is no need to wait here as you will receive an email when I have responded. Thank you.
OK thank you. I will get back to you at the earliest opportunity. Many thanks.
Many thanks for our patience. You have a couple of options here. Obviously you can consider pursuing the matter directly with the utility company to see if they can resolve this for you – you must try and use their internal complaints procedure to its full completion.
If that has not helped, you can try and challenge the adverse credit entry directly with the credit referencing agency, such as Experian. You can do this here:
They will contact the company to see what has prompted this entry and see if it has been correctly made.
If the organisation responds informing them that they believe the information is accurate and you still disagree, you can add a notice of correction to the entry and refer the matter to a third party to arbitrate.
I hope this has answered your query. I would be grateful if you could please take a second to leave a positive rating (3, 4 or 5 stars) as that is an important part of our process and recognises the time I have spent assisting you. If you need me to clarify anything before you go - please get back to me on here and I will assist further as best as I can. Thank you
Hello, I see you have read my response to your query. If this has answered your question please take a second to leave a positive rating by selecting 3, 4 or 5 stars from the top of the page. I spend a lot of time and effort answering individual queries and I am not credited for my time until you leave your rating. If you still need further help please get back to me on here and I will assist as best as I can. Many thanks.
Hello, do you need any further assistance or are you happy with the above response? Look forward to hearing from you.