Hi, thanks for your question. Can you please attach the order using the paperclip icon?
Thank you for your question
My name is Clare
I shall do my best to help you but I need some further informtaion first
Has your ex paid off his share of the debt?
Have you asked for copies of the Statements?
have you asked them to send you a paper statement?
That is where you start - you need the evidence for the court!.
If you have paperwork with your Court number on it you can get a copy of the Financial Order form the court for the cost of Photocopies (although they do charge high)
You can then apply to the court to enforce the Order.
How you do this will depend on whether this was part of the Undertakings at the start of the Order (which I suspect) or part of the Order itself.
If it is an Undertaking and there is a "penal notice" attached then you can threaten to send him to prison; if it is part of the Order then you can use a D11 and ask the Court to order that he pays the money immediately.
Please ask if you need further details
You are most welcome I hope it goes well