Hello my name is ***** ***** I will help you with this.
Just to be clear, it was THEIR end that got hacked, not yours?How did you pay for the holiday?
But to be clear, it was THEIR side, not your email that was hacked?
Yes I asked: But to be clear, it was THEIR side, not your email that was hacked?
Ok - then you dont have to pay anything else.
The holiday must cover you.
It was THEIR system that was hacked, it is not your fault. So yes the holiday company is liable for the cost of your holiday.
Can I clarify anything for you about this today please?
You would have to sue (if its under £10) in the county Court here.
Otherwise over there sadly. As a UK Solicitor I cant advice on the process abroad.
Does that clarify?
Can I help with anything else at all today?