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Ash
Ash, Solicitor
Category: Law
Satisfied Customers: 10916
Experience:  Solicitor with 5+ years experience
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My Car was stolen just 2 weeks into a new insurance. My old

Customer Question

Hi there, my Car was stolen just 2 weeks into a new insurance. My old insuarnace company still has Tracker fixed to my Car. I have been trying to get them to help me track the Car even at cost but they are not cooperating. If they track the Car i have a chance of finding the car.
What are my options please?
Submitted: 11 months ago.
Category: Law
Expert:  Ash replied 11 months ago.

Hello my name is ***** ***** I will help you.

On what basis do they refuse please?

Customer: replied 11 months ago.
I was told i breach the terms and condition of the insurance. I used the Car to work becasue my work car did not work on the day and unfortunately it got stolen on that day.
Expert:  Ash replied 11 months ago.

Ok - then yes you can get a Court order.

You would need to complete form N1:

http://s3-eu-west-1.amazonaws.com/hmctsformfinder/n1-eng.pdf

And N16a:

http://s3-eu-west-1.amazonaws.com/hmctsformfinder/n016a-eng.pdf

The Court can give an emergency injunction if its urgent.

If they refuse to comply then it is contempt of Court which they can be warned, fined or sent to prison
Can I clarify anything for you about this today please?

Ash and other Law Specialists are ready to help you
Expert:  Ash replied 11 months ago.

Do you wish me to call to discuss this?

Customer: replied 11 months ago.
No i think the chat has been helpful. Can you cancel the Live discussion via phone
Expert:  Ash replied 11 months ago.

Dont worry I wont call. Good luck with this. Ash

Customer: replied 11 months ago.
No i think the chat has been helpful. Can you cancel the Live discussion via phone
Are you able to help with getting the injection?
Customer: replied 11 months ago.
No i think the chat has been helpful. Can you cancel the Live discussion via phone
Are you able to help with getting the injunction ?
Expert:  Ash replied 11 months ago.

Sure. Sadly I cant help with the injunction as I can not be instructed. I am sorry

But good luck with getting it. Ash

Customer: replied 11 months ago.
Just to clarify. The old insurance said i do not have a contract with them (my insurance with them has ended) and that they have no licence to track the car even though they have the tracker on the car. Can i still use the injuction nto compell them to track the car?
Expert:  Ash replied 11 months ago.

Yes. Ash

Customer: replied 11 months ago.
Just to clarify. The old insurance said i do not have a contract with them (my insurance with them has ended) and that they have no licence to track the car even though they have the tracker on the car. Can i still use the injuction nto compell them to track the car?What about the ground of claim rejection? Is my new insurance right to do so or can it be argued?
Expert:  Ash replied 11 months ago.

Well I can help you with the tracking aspect which is the injunction.

I cant help you sadly with the claim rejection. Whoever you were insured with on the day it was stolen that is who your claim is with.

If its rejected you can still go to the Financial Ombudsman for consideration:

www.financial-ombudsman.org.uk

Customer: replied 11 months ago.
I used the car to work on the day it was stolen because my work car did not work on the morning but unfortunately the car was stolen on the day. The car is insued for Social only. Do i have a case?
Expert:  Ash replied 11 months ago.

Potentially - it may be worth trying the Ombudsman.

Customer: replied 11 months ago.
I used the car to work on the day it was stolen because my work car did not work on the morning but unfortunately the car was stolen on the day. The car is insued for Social only. Do i have a case?Thank you and God bless!
Expert:  Ash replied 11 months ago.

Potentially - it may be worth trying the Ombudsman.

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