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Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 31300
Experience:  Over 5 years in practice
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BT have ignored all my complaints and are asking for a

Customer Question

BT have ignored all my complaints and are asking for a consirible amount of money now and have passed onto a debt collecting company. I refused to pay as they have added charges and ignored the 3 days off work I wasted through them not turning up. No broadband for 5 weeks. They also had £100 deposit which seems to have disappeared off the radar.
Submitted: 1 year ago.
Category: Law
Expert:  Ash replied 1 year ago.

Hello my name is ***** ***** I will help you

Could you please explain your situation a little more?