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Ben Jones
Ben Jones, UK Lawyer
Category: Law
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I supply a service there are no contracts in place, a

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i supply a service there are no contracts in place, a customer is becoming a pain and always creating problems,do i need to give notice or can the service be cancel imdiately/
Submitted: 11 months ago.
Category: Law
Expert:  Ben Jones replied 11 months ago.

Hello, my name is***** am a qualified lawyer and it is my pleasure to assist you with your question today.

Expert:  Ben Jones replied 11 months ago.

Please can you provide some background information on the nature of your business and the issue you are having with the customer so that I can advise you best. Thank you.

Customer: replied 11 months ago.
We are a laundry providing laundering service with no contracts for service ,the customer is constantly not there and we have to go back, he recently had a problem I was sorting with his wife, to which we had sorted. Next he came on the phone becoming clever telling us we had to do what he said to which we stopped collecting from him he is now trying to claim money for terminating service without notice, and claiming money for having to find an alternate service provider and additional costs for difference in prices he is having to pay.
Is he able to take this action ?
Expert:  Ben Jones replied 11 months ago.

OK thank you, ***** ***** it with me. I am in court today so will prepare my advice during the day and get back to you at the earliest opportunity. There is no need to wait here as you will receive an email when I have responded. Thank you.

Expert:  Ben Jones replied 11 months ago.

Many thanks for your patience. Even though there was no written contract in place there would have been an implied contract. So if either party wanted to terminate the services, they would have been expected to give ‘reasonable’ notice.

What is a reasonable notice period will vary greatly and will depend on the individual circumstances, industry practices, length of agreement, frequency of payment, etc. There are far too many variables to consider, which means it is usually impossible to give a precise indication as to what would be reasonable in each case. It is therefore down to the courts to make that decision.

If there was a serious breach of contract by the other side then it would have been possible to terminate without notice so if you believe that there was a serious breach and you wish to rely on that you may do so, but it must be a serious reach which makes the contract impossible to continue.

If there was no serious breach and the contract was terminated without notice then it may be possible to claim breach of contract and seek compensation for damages but they must show that there were genuine losses incurred which were directly resulting from the breach and were unavoidable. The other side would also have a duty to mitigate their losses so if they could have but did not, then they may not necessarily be allowed to claim.

I hope this has answered your query. I would be grateful if you could please take a second to leave a positive rating (3, 4 or 5 stars) as that is an important part of our process and recognises the time I have spent assisting you. If you need me to clarify anything before you go - please get back to me on here and I will assist further as best as I can. Thank you

Expert:  Ben Jones replied 11 months ago.

Hello, I see you have read my response to your query. If this has answered your question please take a second to leave a positive rating by selecting 3, 4 or 5 stars from the top of the page. I spend a lot of time and effort answering individual queries and I am not credited for my time until you leave your rating. If you still need further help please get back to me on here and I will assist as best as I can. Many thanks.

Ben Jones and other Law Specialists are ready to help you
Customer: replied 11 months ago.
Thank you for your assistance.
Expert:  Ben Jones replied 11 months ago.

You are most welcome

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