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Hello my name is ***** ***** I will help you with this.
I assume you have evidence to show you have only ever lived at your current address?
You never signed up with Thames at all, that was your friend?
Ok then you are not and can not be liable.
You should make a complaint to the Consumer Council for water. They can investigate your complaint.
They offer a free independent service at
This should resolve the problem. You could also apply to court to have the default removed, but a judge may want to see what the outcome of the complaint is first.
Can I clairfy anything for you about this today please?
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