UK - England and Wales
I have commissioned a landscaper to excavate 100 sqm of soil, lay compacted hardcore and sand within perimeters of timber batons and lay on top artificial grass (supplied by me) to run LEVEL with EXISTING patio. Also to erect new fencing.
The total job came to £7,700. (excluding cost of grass supplied by me) with a statement of work (contracts with stipulation of staged payments once happy as follows: 1 - £900, 2 - £1,600, 3 - £2000, 4 -3,300 & Goodwill of £600 verbally agreed if all goes well and PCR for any additional work)
Half way through the job he approached me saying that wastage disposal would cost an extra £600 and If I wouldn't pay it, he would walk away from the job. I've agreed as a gesture of a goodwill VERBALLY and unhappily if all goes well.
On 7th of August work begun and today 21/08/2016 work was finished.
I've noticed three main problems with the job as follows:
1) The sand had sunk as not enough was used and not compacted properly, causing grass to dip. Contractor agreed to remedy. Cost of [email protected]
£6002) The level of grass isn't level with patio, in fact it's much higher (5 cm) at sharp edge causing health & safety hazard and contrary to the contract. His response was that I saw it on two occasions and didn't object, of course I was under assumptions that it is work in progress and we'd only had clear communication today. He said that it's costly to relay and there are few options, but he made a decision former option would grass uneven.3) He stated in the contract that he would match bricks when rebuilding wall he had to demolish to access products , instead he used large concrete stones.Bottom Line, I want to withhold £3,800 (final stage) and give him a reasonable time (how long?) to rectify above points. He is a LTD company without insurance and no assets, so If I pay him I don't think I would ever see my money again. Looking for advice and options