Hello, my name is***** am a qualified lawyer and it is my pleasure to assist you with your question today.
Based on what you have described, please can you tell me what the ideal outcome would be for you so that I can advise you of your options. Thank you
OK, thank you for your response. I will review the relevant information and laws and will get back to you at the earliest opportunity. There is no need to wait here as you will receive an email when I have responded. Also, please do not responded to this message as it will just push your questions to the back of the queue and you may experience unnecessary delays. Thank you.
Many thanks for your patience. First of all in relation to the changes in the work requirement. There is no legal right to expect an automatic reduction in the invoice amount if the work has changed or reduced in volume. A company can charge whatever they want, so if they supplied an invoice for specific work and then the work reduced by say 30%, it does not mean that their original invoice must also reduce – they are entirely within their right to charge you the original amount if they wanted to and if you had accepted that without challenging it, then you could be liable for that. Not saying it applies here, but as an example many companies can have a minimum charge for doing certain things so regardless of the volume of the work they can still charge a minimum amount, regardless of how high it when it covers small amounts of work.
Your rights would therefore be best aimed at the services they quoted for but did not provide as this is where you could mostly be seeking a discount on the invoice amount. At present you have an invoice which is just a request for payment. You cannot be forced to pay it if you do not agree with it. You have a couple of options – you can continue negotiating with them but if no agreement is possible then you can consider sending them payment for an amount you are happy to pay and label it as being in full and final settlement of the services in question. If they accept that and do not reject or challenge it then it would be assumed they had agreed to it being the final payment and the terms of the agreement would vary to reflect that. Alternatively, you can refuse to pay anything and the ball is then in their court, whether they go to court or not. If they do it is for them to prove that they are due the full amount and you can shoe why this should not be the case by providing the examples mentioned. The court would then decide who is in the right and what should be paid.
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