Hello my name is ***** ***** I will help you with this.
This is a question and answer site, so I can only tell you what to do.
What is it you want to achieve please?
If you want a telephone call its an additional service, or we can keep it online if you prefer
You need to write and set out your losses and request a refund within 14 days or say you will go to Court within 14 days. You should make sure you send this signed delivery and keep a copy.
If they do not refund you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://s3-eu-west-1.amazonaws.com/hmctsformfinder/n1-eng.pdf and take it to your local County Court.
The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.
If the claim is for £10,000 or less it will be a small claim so you will not need legal representation. Over this value you would need representation for trial.
Yes there is a claim against the Landlord, the property should be in a fit and proper condition. It was not and therefore you can sue for breach of contract and claim for loss and damage.
However please keep your claim in total for £10,000 or under to keep it as a small claim.
Can I clarify anything for you about this today please?
The Landlord has to accept fair wear and tear. You dont need a Solicitor as this is a small claim and the costs cant be recovered.
Does that clarify?
No, for that you may be liable. That would not be wear and tear, if its accidental damage, that may be beyond that.
But the Landlord cant charge for a new carpet, it can only be for like for like,
If this answers your question could I invite you to rate my answer before you go today, otherwise the site doesn’t pay me for the time spent with you. Thanks in advance and good luck.