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How can I help with this please?
Ok. So what is your question about this?
so, in short, you haven't paid the full rent?
Because you say you were owed something?
Yes, as we said.
Do you have a written record of their offer?
At the time of the first email had you moved in?
That is different.
Just to be clear then the reduction in rent was not a condition upon you moving in?
Yes, but was it before or after you moved in?
It depends really.
If it was offered to you as a condition upon moving in then it must be honoured as it is part of the agreement.
If it was just an offer made in the interests of good business then they can retreat from that.
It is not good business of them but they could.
It is quite unlikely they would sue anyway.
It will be a fairly low sum of money.
Nobody can guarantee that but that is unlikely.
Failing the contract point you would have to argue that it was due on the basis of the condiion of the property but it is fair to say that it is not likely you would get a full rent reduction on this basis. They are rare overall.
Can I clarify anything for you?
Yes, they could.
Debt collection agencies can be instructed for any reason.
All they can do is write and phone though.
You could argue that it was due on the basis of the condiion of the property but it is fair to say that it is not likely you would get a full rent reduction on this basis. They are rare overall.
The reason they have retracted from it is that they have realised they were not liable for a full 10 days reduction.
Whether or not that gets over the hurdle is another matter.
But then you could drop down upon the disrepair point although it is not likely you would get a full reduction.
CRA doesnt apply. This is not a consumer product.
It is difficult to ascertain the basis for this offer. That doesn't read above as though you had moved in.
That would tend to suggest it was part of the contract then.
You could sue for this exact sum when they deduct it from your deposit.
Not in addition to the agreed 10 days.
That is what the 10 days reduction is for.
That is always supposing it gets over that hurdle.
You can't claim compensation twice.
On what basis?
The only claim is one they are threatening?
You have not paid?
I'm happy to continue with this but please rate my answer.