Many thanks for your patience. When you have entered into a contract for work and materials, where the main focus is labour and skill, the Consumer Rights Act 2015 says that the work must be:
· Carried out with reasonable care and skill (to the same standard as any reasonably competent person in that trade or profession);
· Finished within a reasonable time (unless a specific time has been agreed); and
· Provided at a reasonable price (unless a specific price has been agreed).
In addition, any information said or written is binding where the consumer relies on it. This will include quotations and any promises about timescales or about the results to be achieved.
If there is a dispute as to the money owed for the works, if you have an outstanding amount then what you can do is send that and make it clear it is made in full and final settlement for the works in question. If the builder accepts payment then they would be accepting is as a final payment owed and may find it difficult to pursue you for more. If he rejects the payment you have offered then you do not have to pay him the amount that is outstanding and it is up to him to decide how to take this further. He can of course make a court claim to pursue you for what he believes you owe him and it would then be for the court to decide whether this should be payable or if the reduced amount is what would reasonably be expected for payment by you. So as mentioned a payment in full and final settlement may be the best option for now as it at least give you a chance to try and get him to accept it, whether intentionally or not, and make your position stronger in terms of challenging further requests for payment.
I hope this has answered your query. I would be grateful if you could please take a second to leave a positive rating (3, 4 or 5 stars) as that is an important part of our process and recognises the time I have spent assisting you. If you need me to clarify anything before you go - please get back to me on here and I will assist further as best as I can. Thank you