Ask a Law Question, Get an Answer ASAP!
Hello my name is ***** ***** I will help you with this.
Are you saying the garage caused the problem, or that they didnt pick up this fault please?
OK - not necessarily. You need to check to see what they check and replace etc. But like an MoT it may only include certain things.
But if you are seeking a refund of these costs the process is below.
You need to write and set out your losses and request a refund within 14 days or say you will go to Court within 14 days. You should make sure you send this signed delivery and keep a copy.
If they do not refund you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://s3-eu-west-1.amazonaws.com/hmctsformfinder/n1-eng.pdf and take it to your local County Court.
The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.
If the claim is for £10,000 or less it will be a small claim so you will not need legal representation. Over this value you would need representation for trial.
Can I clarify anything for you about this today please?