Hi, Thank you for your question and welcome. My name is ***** ***** I will assist you. If she has his business address she can sue under the Supply of Goods and Services Act 1982 - s.13 - failure to comply with the implied term that the service be supplied with reasonable care and skill. You can start a money claim here:
I would write to him first and give him 7 days to attend the property, move the rubbish and fix the fencing. Say if he does not do that you reserve the right to sue him and engage another contractor to do the job on his behalf.
I would only say, that unless he has been paid to remove the rubbish, I would surprised if this was part of the service. Waste removal is a licensed undertaking and most builders do not have this license.
I look forward to hearing from you. Kind regards AJ
Hi , Thank you. If he said he would remove it, then assume it forms part of the service. If you have his home address then this is where you need to contact - the prospect of suing someone for a service would not be deemed as harassment by the police. If he refuses to fix the issues or give you a refund then I would recommend suing him. This will put pressure on him to consider the seriousness of the situation and actually respond. Kind regards AJ
Hi, Thank you. Yes you can report to all these organisations and trading standards without affecting your ability to sue him. I would be most grateful if you would take a moment to rate my answer. Kind regards AJ
Hi, Thank you. I am afraid I am not currently able to accept calls, but I believe if you require a call from an expert this costs extra as a service. I am happy to continue discussing any follow up points on this thread until you are satisfied? Kind regards AJ
Hi, Thank you. You are entitled to ask for a refund, obviously less the cost of useful materials he has actually provided. In you letter of claim I would ask for the additional cost of engaging a new supplier, a refund in respect of his negligent work and a refund for materials he has not supplied. As a time frame I would allow him no longer than 7 days to respond.
Hi, Thank you. Then you should consider taking him to the small claims court in order to recover the money - use the online process described above.
Hi, Thank you. Yes use the money claim link. https://www.citizensadvice.org.uk/consumer/going-to-court/going-to-court/taking-court-action/step-one-write-a-letter-before-action/ - this is a good guide to writing a letter before action. Kind regards AJ