Hello my name is ***** ***** I will help you with this.
Do you have terms of business on the account? Did you sign anything?
Did you have an account and they have ended it?
They cant terminate your account, it does not say they can. It certainly does not say they can terminate for discounting.
You should write and ask them to reinstate the account or say you will seek a Court order.If they refuse then you can issue proceedings and get an injunction to make them supply you.
You would need to complete forms N208 and N16a which you can find online.
But unless the terms say they can terminate the account or specifically terminate for discounting, then they can NOT do this.
Can I clarify anything for you about this today please?
They would need to provide evidence yes. They dont have to respond but if they refuse then its easier to get a Court order.
Sadly there is nothing you can do about the other retailer - I am sorry
Does that clarify?
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