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Hello my name is ***** ***** I will help you with this.
Have you lodged an appeal or ask that the decision is reviewed please?
You should ask HMRC for a copy of the policy document or legislation they are seeking to rely upon.However in any event they should be more lenient when it comes to repayment. It is all very well saying its their error but then demanding it back so quick is not correct.
However the only thing that does concern me is that you have made some payments, this may seem like an admission on your part.
But ask them for the document or evidence that it says 12 months. That way the onus is on them - if they cant provide it then I can not see how they can enforce it
Can I clarify anything for you about this today please?
You need to ask for which section and which paragraph. They cant just say general as that is too wide as you say.
In the if they dont review it, you can ask that it goes before an Adjudicator.
Can I clarify anything for you at all?