Hello my name is ***** ***** I will help you with this.
What is it you want to achieve please?
Do you know the cost of your loss? Is it greater then their invoice?
Ok - if the loss is greater than the invoice you can refuse to pay it and sue.
You need to write and set out your losses and request a refund (less the £2400 plus VAT) within 14 days or say you will go to Court within 14 days. You should make sure you send this signed delivery and keep a copy.
If they do not refund you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://hmctsformfinder.justice.gov.uk/courtfinder/forms/n001-eng.pdf and take it to your local County Court.
The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.
If the claim is for £10,000 or less it will be a small claim so you will not need legal representation. Over this value you would need representation for trial.
Can I clarify anything for you about this today please?
There are no guarantees in Court.
The cost of a claim can be found here:
You would pay an issue fee and hearing fee
Does that clarify?
If its below £10,000 then no.
These costs are added to the claim so if you win, you get that also
If this answers your question could I invite you to rate my answer before you go today, otherwise the site doesn’t pay me for the time spent with you. Thanks in advance!