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If this is the fault of the builder and you have evidence that will confirm on the balance of probabilities (the video is excellent) that this is his fault, and if he won’t pay up, you have no alternative but to take him to the Small Claims Court which you can do online from this link.
Write to the builder and tell him that you hold him liable for this, that you have discussed it long enough and that if he doesn’t agree to pay for the cost of the damage, you will take him to the Small Claims Court. Give him 2 weeks to reply and tell him that if he doesn’t fly positively in that time, you will let the court decide the issue.
That really is all there is to it because if he won’t pay, the only remedy is to take him to court.
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We can still exchange emails. Best wishes.