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Jamie-Law
Jamie-Law, Solicitor
Category: Law
Satisfied Customers: 4070
Experience:  Solicitor
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If you have as a self employed person paid in to accident

Resolved Question:

If you have as a self employed person paid in to accident insurance based on your income and then you receive a huge tax rebate because you were taxed wrongly. You then work less that year because you have the tax rebate as income. You have an accident and your insurers wont pay out on the income you insured yourself for. Yet you asked your brokers if the tax rebate would make a difference and then said no
Submitted: 10 months ago.
Category: Law
Expert:  Jamie-Law replied 10 months ago.

Hello my name is ***** ***** I will help you with this.

Do you have it in writing that the tax rebate would make no difference please?

Customer: replied 10 months ago.
No, but there was a recorded telephone conversation
Customer: replied 10 months ago.
Hello am I going to get a reply please???
Customer: replied 10 months ago.
If I am not going to get a reply - please reimburse my fee with immediate effect
Expert:  Jamie-Law replied 10 months ago.

Sorry I was just in Court. have you asked for a copy of that telephone call?
Do they accept they told you it would be covered?

Customer: replied 10 months ago.
No i havent asked for a copy if the call and no one is accepting anything
I have been dealing with both brokers and insurers
Expert:  Jamie-Law replied 10 months ago.

You need to ask for a copy of the recording under the Data Protection Act, they should give it to you. Then you can write to them and dispute it. They can investigate the matter and report back to you.

If they do not uphold it, then you can complain to the Financial Ombudsman. They can consider the matter and report back to you.

The offer a free, independent service and can examine your complaint at: www.financial-ombudsman.org.uk

That should resolve the matter

Can I clarify anything for you about this today please?

Expert:  Jamie-Law replied 10 months ago.

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