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Hi, Thank you for your question and welcome. My name is ***** ***** I will assist you. If you have a cooling off period and have sent the notice then you have nothing to be concerned. I would send the notice by first class post as well so they cannot reject delivery. Did you pay by credit card? Kind regards AJ
Hi, Thank you. If you paid by credit card you have nothing to worry about if they refuse to honour your cooling off period. Your credit will protect this payment under S.75 of the Consumer Credit Act. If they refuse to refund you despite you exercising a cooling off period (which you have a contractual right to seemingly), then you can claim the money back from your credit card company. Kind regards AJ
Hi Thank you. The main point here is (i) you have a contractual right to a cooling off period), if they ignore that they will be in breach of contract (ii) An English Credit Card is required by law to afford you the protection of S.75 refunds regardless of where the other party is. If the other party acts in breach of your contract then you are protected by S.75. Kind regards AJ