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Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 31300
Experience:  Over 5 years in practice
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I had solar panels fitted over 2 years ago and was told by

Customer Question

I had solar panels fitted over 2 years ago and was told by the installers that they did everything re. notifying my supplier (british Gas) I recently asked BG why they did not show my solar panel on the invoice each quarter and they said they had never been notified of them, the company that installed them PRo-tech roofing solutions is now no longer trading . I was advised by BG to try Ofgem after sending them all the info t.hey then said that they cannot trace certificate number.Any suggestions what I should do next.I would also like to know who or where the energy generated from the panels has been going these 2 years.As I am 80 years old I am not very 'up' on these things I would appreciate any help. thank -you Mrs Dene Batchelor
Submitted: 10 months ago.
Category: Law
Expert:  Jamie-Law replied 10 months ago.

Hello Dene my name is ***** ***** I will help you with this.

Did you pay for the panels or do they lease your roof?