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Hello my name is ***** ***** I will help you with this.
When you say CBT, what is that please?Is it a term of your insurance that you have one?
Its for a bike, I see.
Has anyone asked for it yet? Do you have it now?
Ok. But could you get one now?
Ok. It may affect your payout for the bike, but not for the personal injury claim.
The third party has admitted liability which means they were negligent.
As such you have a valid Personal Injury claim
Can I clarify anything for you about this today please?
Yes that is correct
Does that clarify?
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