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Hello my name is ***** ***** I will help you with this.
On what basis is he being asked to repeat a year? Has he failed exams?
Ok - you need to appeal to the University who will consider the complaint.
If its held against him then he can complain to the Ombudsman. They can also consider complaints and are free, independent and can examine your complaint at: http://www.oiahe.org.uk/
You can also consider a Judicial Review, this is where a High Court examines the decision to see if it was legal and reasonable. A Court can either agree with the decision or send it back to the University to re-consider.
For more information on that process see:
Can I clarify anything for you about this today please?
It is possible, but that is why you need to Appeal and go to the Ombudsman.
Based on what you have said, it is arguable.
Does that clarify?
Yes I think you have grounds. No the Ombudsman will only consider the complaint once the University has ruled