Hello Carlos my name is ***** ***** I will help you.
How did you pay the franchise fee please?
How did you pay the fee though? So Zara is saying it's noting to do with them?
How did you pay the franchise fee?
Ok. The bad news is this is a scam. Where did you send the money? Abroad or U.K.?
Thanks. The reality is the money is lost. U.K. Judgments are not recognised in Dubai. Therefore even if you were able to get a judgment it could not be enforced over there as there is no agreement to allow enforcement.
Zara uk is not responsible as it appears it was not authorised. They did not use a U.K. Bank account so you can't even get a U.K. Freezing order.
Your options are limited, all your can do is report this to the police and action fraud, there is nothing more you can do.
If you had placed the funds in Escrow you would have been ok. If you had paid by credit card then your card issuer would have been jointly liable under the consumer credit act and you could get a refund.
But the reality is sadly you have lost your money.
I am very sorry that this is not the answer you want, nor the one I want to give you, but I have a duty to be honest
Can I clairfy anything for you about this today Please?
Sadly yes. I am so sorry but this is the reality.
Can I clarify anything else?
If I could ask you to rate my answer before you go today, otherwise the site does not pay me for the time spent with you today. Thank you in advance and good luck!