Hello, my name is***** am a qualified lawyer and I will be assisting you with your question today.
Please can you provide some background information on the situation so that I can advise?
OK thank you, ***** ***** it with me. I am in court today so will prepare my advice during the day and get back to you at the earliest opportunity. There is no need to wait here as you will receive an email when I have responded. Thank you.
No problem at all
Many thanks for your patience. Who you correspond to depends on whether the solicitor is formally instructed to represent the trader or if they are no longer their representatives. If you were formally told at some point that they are instructed by the trader and are representing them, asking you to communicate with them, you should continue doing so until you are told otherwise. If a party is formally represented by solicitors then you should not contact the client directly. What has happened here though is that the solicitors have stopped corresponding and you have no idea whether they are still representing the trader or not. So what you can do is send one final letter to the solicitors and say that you are treating their lack of response as an indication that they are no longer involved in this matter and that unless you hear otherwise you would revert to communicating with the trader directly. You can then continue communicating with them rather than with the solicitors.
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There could be all sorts of reasons for the silence and over the years I have seen plenty of examples where a solicitor is far from efficient in their responses to the other party. This is not dishonesty and as this is a very serious allegation which is not ta***** *****ghtly it would really take something serious for this to amount to it. In the circumstances I think it is unlikely though…of course I have no idea what has happened on the other side that has led to this but from experience I think it would be unlikely.
Nothing stopping you from raising this with them though as a negotiating tactic to try and get them to respond
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