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Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 31300
Experience:  Over 5 years in practice
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I recently had cause to complain to an 'Electrical Appliance

Customer Question

Hi. I recently had cause to complain to an 'Electrical Appliance Repair' service company about poor service and that they had attempted to sell and replace an unrelated component. I researched the company address and sent a 'Signed For' letter addressed to the only named Company Director. The letter was signed for but has since been returned "RTS" unopened. What can I do to:
a. Progress my complaint.
b. Report their attempt to up sell illegally.
Submitted: 10 months ago.
Category: Law
Expert:  Jamie-Law replied 10 months ago.

Hello my name is ***** ***** I will help you with this.

What is it you want to achieve please?