Hello my name is ***** ***** I will help you.
Do the terms and conditions which you would have agreed to say it continues monthly?
so it was a new contract with the same provider?
Vodafone do not have to unless it is in their terms and conditions. It would be up to you to cancel the contract.
However you should write a formal complaint to:
Customer Relations ManagerVodafone LimitedThe ConnectionNewburyBerkshireRG14 2FN
If that does not work then you can go to the Ombudsman. They can consider your complaint, are independent and will examine it for free. Their website is: www.os-communications.org
Finally if that does not work you could issue Court proceedings for the debt which can be done online at: www.moneyclaim.gov.ukCan I clarify anything for you about this today please?
If I could ask you to rate my answer before you go today, otherwise the site does not pay me for the time spent with you today. Thank you in advance and good luck!
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