Ask a Law Question, Get an Answer ASAP!
Hello unfortunately I am in court all week so unable to speak, you can post it on here and I can reply?
Hi there, yes you have the right to get all of the mentioned information, such as copies of letters, dates of correspondence, case number ***** so on. They may have used DX or Royal Mail – it could be either, it does not have to be a specific service but they can tell you that. It is odd that it has taken them nearly a month and they still have not replied – I would hope it is just poor customer service than anything else. I would push them for answers straight away and if necessary complain using their formal complaints procedure which they must have in place.
I hope this has answered your query. I would be grateful if you could please take a second to leave a positive rating (3, 4 or 5 stars) as that is an important part of our process and recognises the time I have spent assisting you. If you need me to clarify anything before you go - please get back to me on here and I will assist further as best as I can. Thank you
Hello, I see you have read my response to your query. If this has answered your question please take a second to leave a positive rating by selecting 3, 4 or 5 stars from the top of the page. I spend a lot of time and effort answering individual queries and I am not credited for my time until you leave your rating. If you still need further help please get back to me on here and I will assist as best as I can. Many thanks.
Hello, do you need any further assistance or are you happy with the above response? Look forward to hearing from you.