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Thank you for your question
My name is Clare
I shall do my best to help you but I need some further information first.
Aside from involving Social Services what other action has the school threatened?
Are you aware that the site charges more for a phone call?
I am afraid that the school cannot be force to interact with the chosen therapist - any more than your friend can be forced to use the one suggested by the school.
However there is no other action that the school can take given that Social Services have no safeguarding concerns.
I am not certain what further information you need - could you clarify this please
You are most welcome I hope all goes well - and remind your friend that if it works then what the school thinks is not relevant