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How long ago was the work carried out?
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Many thanks for your patience. This won’t necessarily be an easy matter to resolve. A lot would depend on who instructed them and if they had the authority to do so. So if this was someone who in the course of their employment with you would have been entrusted with getting contractors and assigning work, etc then they could be deemed to have authority and you as a company are likely to be bound by their actions. After all if you have derived benefit from the work they carried out you will have to pay them. I presume you do not dispute that you owe them something for the works but you are just not agreeable with the amount that is owed. If you and the other side are unable to reach an agreement as to what is owed, then it may have to come down to someone independent to do this on your behalf. Eventually this could be a court but in the meantime you could consider the services of a professional mediator or arbitrator. Both you and the contractor would need to agree on this to be able to proceed with mediation and neither party can be forced to participate in it as it is a voluntary process. If they do not agree to it and there is still no resolution, you may have to take the matter to court. You would be making a claim for the money you believe they owe you and they would be trying to defend that claim arguing that the amount should be less. It is the court who will decide what should be paid and why so you are going to let them make that decision for you.
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