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Hello Jodie my name is ***** ***** I will help you with this.
Could you please explain your situation a little more?
I assume the door was locked?
So someone broke in - was it reported to the Police?
So it was the estate agent that came in?
Ok, did they give notice of entry? I assume the tenancy agreement says they must give notice?
Did before what?
And they didnt on this occasion?
Ok. What is it you want to achieve?
Ok - well you can do 2 things:
1) Get a Solicitor to write a letter and say they are in breach of contract. They must give notice and that they are not giving you peaceful enjoyment of the property. Therefore unless they give you notice and/or leave you alone you will be seeking an injunction or ending the tenancy.
2) You can seek compensation for the considerable distress caused.
You need to write and set out your losses and request compensation within 14 days or say you will go to Court within 14 days. You should make sure you send this signed delivery and keep a copy.
If they do not compensate you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://s3-eu-west-1.amazonaws.com/hmctsformfinder/n1-eng.pdf and take it to your local County Court.
The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.
If the claim is for £10,000 or less it will be a small claim so you will not need legal representation. Over this value you would need representation for trial.
Can I clarify anything for you about this today please?
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Thanks in advance. All the best.