Do your parents have the report from the damp expert, confirming that this is as a result of the next-door neighbours path, and is that in writing?
It seems that all the writing and speaking to the neighbour the path down, is a waste of time. For that reason, it is probably time to get a solicitor to write to the neighbour saying to get this put right and that if it’s not put right, you will be taking them to court to get a court order to get it put right and a court order for compensation in respect of the cost of the damage to the property.
Tell the solicitor not to waste time in copious correspondence. One letter and if that doesn’t work, court proceedings.
You are going to need a quotation (not an estimate) for the cost of repairing the damage to your parents property.
Your parents claim against the neighbour is in nuisance and common law negligence.
Check your parents house insurances to see if they have legal expenses cover that would possibly pay for the legal costs of taking this to court.
Hopefully, a really robust solicitors letter will do the trick without the need for court.
The most important thing here is that you do have an experts report confirming that the damp course has been breached and that the breach is as a result of the work which has been negligently carried out by the neighbour.
Can I clarify any points arising from this for you?
Please rate the service positive. It’s an important part of the process by which experts get paid.
We can still exchange emails.
You can try anything you like to try to get the matter resolved before going to court. By all means show him the survey’s findings. I will say this kind of thing is not uncommon where they simply lay the new path on top of the old path because they don’t want the trouble all the expense of removing the old one. He has just been lazy or tight fisted or both.
Your parents can claim what they like but unless the path is fixed, they may fix the damage inside the house but it will only come back. The other thing is that they can claim what they like but if the neighbour doesn’t pay the solicitors letter doesn’t prompt him to pay, then it’s a case of going to court.
I am pleased to have helped. Before you disappear, please don’t forget to rate the service positive. That gets me paid. We can still exchange emails if anything crops up in the future.