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Hello my name is ***** ***** I will help you with this.
What is it you want to achieve please?
No, only charges that are agreed and authorised in advance need to be paid.
The law says that only where you have been notified or agreed then would you be liable for charges. Contrary to this is the Consumer Rights Act 2015.
Can I clarify anything for you about this today please?
No, it was not agreed. It would be unfair as per the Consumer Rights Act 2015.
Does that clarify?
Pay minus extra labour.Does that clarify?
All the best.