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Jamie-Law
Jamie-Law, Solicitor
Category: Law
Satisfied Customers: 4036
Experience:  Solicitor
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Bought a car three weeks ago. It immediately had major

Customer Question

Bought a car three weeks ago. It immediately had major problems. It's now undrivable due to massive oil use/loss. Garage is not helping. I've rejected the car and notified them. I'm emailing them daily, every day this week, rejecting the car, stating the law, and asking for acknowledgement. They are blanking me. I've taken it my local garage for a report. They have already said the car is very bad. I rejected the car after less than three weeks. What more can I do, if the garage won't even acknowledge my communication ?
Submitted: 9 months ago.
Category: Law
Expert:  Jamie-Law replied 9 months ago.

Hello my name is ***** ***** I will help you with this.

How much did you pay, how old is it and how many miles has it done?

Jamie-Law and other Law Specialists are ready to help you
Customer: replied 9 months ago.
The car was £6000. From a dealer. It's a 59 plate car. With 120k miles. A Subaru, which is usually barely run-in at that mileage.
Customer: replied 9 months ago.
I've been alerted to reviews on their Facebook page, where there are a number of very angry people who've been ripped off. So they have history.
Customer: replied 9 months ago.
They are a big garage. Flash forecourt. Several branches. Pride themselves on customer service, according to their website.
Customer: replied 9 months ago.
07894 731045
Expert:  Jamie-Law replied 9 months ago.

Thanks.