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Hello my name is ***** ***** I will help you with this
Do they have any assets such as a home etc?
Do you have evidence of a bank transfer etc?
You need to write and set out your losses and request a refund within 14 days or say you will go to Court within 14 days. You should make sure you send this signed delivery and keep a copy.
If they do not refund you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://s3-eu-west-1.amazonaws.com/hmctsformfinder/n1-eng.pdf and take it to your local County Court.
The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.
If the claim is for £10,000 or less it will be a small claim so you will not need legal representation. Over this value you would need representation for trial.
If its not defended or you get a CCJ then you can get the debt secured against the property.This makes the debt secure like a mortgage and indeed, you could enforce an order for sale. But it secures your debt and you get 8% interest under S,69 County Courts Act 1984.
Can I clarify anything for you about this today please?
Usually around 5% of the value of the claim, which is added to the Judgment debt.
Yes I think you have an arguable case.
Does that clarify?
Yes I think you have a case.