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Hello my name is ***** ***** I will help you with this.
How much do you want to claim please?
a) Yes you can issue a pre action letter without a Solicitor, this does not cost you anything
b) Yes you can claim for costs that and above which you were expected to pay. Any direct losses are to be recovered and as long as you can quantify them, these can be claimed
c) Yes, if they paid out.
I would send a pre-action letter and suggest mediation as 90% of mediations do settle
Can I clarify anything for you about this today please?
Correct. Its fine representing yourself.
Does that clarify?
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