Hello my name is ***** ***** I will help you with this.
Is it a joint account please?
Thanks. Can I give you a call in half hour, I am just having my dinner?!
I realise the system doesnt show your number?
But you will have to pay it before they release you.
You can use this or form N1:
To request payment AND to name the bank to get you removed
Does that clarify?
I would do that now. Does that help?
Yes pay it off and then get removed. You wont get the bank to remove you until its paid off
You need a Court order to remove you, as suggested above.