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Could we have the background detail here please? Have you actually suffered any loss with regard to this? Has the stress this caused been diagnosed by a medical practitioner?
thank you. This isn’t a chat service so replies can take some time. This is a breach of the provisions of the Data Protection Act but in my experience, a complaint to the Information Commissioner will merely lead to the surgery being told, don’t do it again.
You can make a formal complaint to the practice manager and ultimately, to the local Family Practitioners Committee but that isn’t going to come up with any compensation, merely an apology.
If you want to bring a claim through the county courts, because you are saying this is caused you stress, that County Court claim would fail unless you have a medical expert that confirms that you have stress and that the stress brought on by the negligence/breach of the practice. I think it unlikely you would get a medical professional to provide you with that.
This is not something that a solicitor would take on a no win no fee basis. I think you do have a claim but I think it’s a claim which is going to be very difficult to bring and prove. I’m sorry, I wish I could give you a better answer which was more favourable
Can I clarify anything for you? Please rate the service positive so that I get paid. We can still exchange emails. Best wishes. FES.
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