Hello my name is ***** ***** I will help you with this.
Did your ex ever tell you to stop?
it looks like you didnt accept the additional service. If you do then I can call, otherwise we can keep it online
On my side, it shows for the answer and £0 for the phone call.
Let me just get a moderator to look at this, then I will report back soonest.
Sure, let me come back to you