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Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 31300
Experience:  Over 5 years in practice
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We ended our contract with Cooperative Energy in March 2015.

Customer Question

We ended our contract with Cooperative Energy in March 2015. They said that we were in credit and in July reimbursed us with £343.75. Yesterday we received letters threatening legal action because we had not paid £330.29. We have contacted them by phone and they say it is the final bill outstanding although we have had received no notification from them in all this time. Please can you help?
Submitted: 9 months ago.
Category: Law
Expert:  Jamie-Law replied 9 months ago.

Hello my name is ***** ***** I will help you with this.

Have you written to them and made a complaint yet please?

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