How much was the deposit"?
I will submit a quote as you have asked but we can carry on online at no extra cost?
None really. I can answer on this basis.
What was the unforeseen circumstance?
I am struggling to see how that amounts to fraud. There is just no dishonesty.
I suppose they could argue that you shouldn't have been trading if you were insolvent but that is a different issue entirely.
All that will have happened here is that trading standards will have received a complaint from a hysterical customer that lacks credibility. As the Ched Evans case shows, not all allegations have merit and, in fact, sexual offences in particular often do not.
However, I would attend the interview and explain.
Trading standards are generally more reasonable than the police largely because they are not under pressure from noisy lobby groups who think that anybody accused is guilty and absence of evidence is just evidence of deviousness.
Can I clarify anything for you?
There are corporate issues in trading while insolvent but obviously they are ones that are widely broken as some companies trade out of it.
Either way it is not fraud.
If a customers pays and then cancels then you are entitled to deduct the sum of your loss and refund the rest.
I can't really comment on that. You would need the advice of a corporate lawyer and that wasn't what your initial question was about.
No problem. All the best.