Hello my name is ***** ***** I will help you with this.
What is it you want to achieve please?
Is it a structural problem with the property?Is the neighbour being noisy or is it just the soundproofing which is poor?
Ok - its a mixture of news. If it is soundproofing and a structural issue there is nothing you can do. Case law suggests that when it is to do with the fabric of the building owners are not expected to do any more.
However if the noise is generally excessive, that is above and beyond normal then you should consider complaining to the Council - Environmental Health.
They can install noise monitoring equipment and see whether the noise is above permitted levels for the area.
If they are they can issue a noise abatement notice.
But once you have levels you could take this to the Magistrates Court as well and seek an order they keep quiet.
Can I clarify anything for you about this today please?
Sadly not, case law shows that you cant get them to deal with the fabric of the building.
If they are using laminate instead of carpet you can get the tenant to do that.
But not to soundproof.