Hello, my name is***** am a qualified lawyer and I will be assisting you with your question today.
Is it possible for me to see a copy of their terms and conditions please?
OK thank you, ***** ***** it with me. I am in court for the rest of today so will prepare my advice in a while and get back to you at the earliest opportunity. There is no need to wait here as you will receive an email when I have responded. Thank you.
Many thanks for your patience. Looking at the terms, the Publisher (that being the advertising site) has the right to cancel the advertising agreement or any associated services at any time by giving you 7 days’ notice on convenience – this is allowed under Clause 10.7. Additionally in Clause 10.8 they have the right to terminate it with immediate notice if sent to you by phone, email, fax or letter. So by cancelling the advertising agreement I am afraid they have not breached the contract so you cannot even claim that. A breach of contract would have been the only potential claim here but if they have followed the contract when terminating the agreement there would be no breach here. In the circumstances they have not breached the contract so there is no such claim available. As long as they have refunded you the fees you initially paid then there are no further contractual losses suffered from any breach by them.
I'm sorry if this is not necessarily the answer you were hoping for, however I do have a duty to be honest and explain the law as it actually stands. This does mean delivering bad news from time to time. I hope you understand and would be happy to provide any further clarification if needed. If you are still satisfied with the level of service you have received I would be grateful if you could please take a second to leave a positive rating by selecting 3, 4 or 5 starts at the top of the page. Thank you
Which is allowed under 10.8. The 7 days notice is only for convenience - it is one way of terminating but they can still rely on 10.8 which specifically says it can be immediately terminated by email
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Hello, do you need any further assistance or are you happy with the above response? Look forward to hearing from you.