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Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 31861
Experience:  Over 5 years in practice
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I bought a phone as a xnas gift the person I bought it off

Customer Question

I bought a phone as a xnas gift the person I bought it off had done nearly everything rite reset the phone everything great but didn't re set her iCloud, the phone is blocked and she won't return my calls & has blocked my number I paid £300 ?? Help
Submitted: 1 year ago.
Category: Law
Expert:  Jamie-Law replied 1 year ago.

Hello my name is ***** ***** I will help you with this.

Do you still have their name and address please?

Customer: replied 1 year ago.
Only have her name unfortunately and mobile number
Expert:  Jamie-Law replied 1 year ago.

Have you reported this to Apple at all? What did they say?